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Standards

Compliance Standards

The legal and professional standards that govern how we practise — from Ukrainian bar obligations to anti-fraud commitments and fee transparency requirements.

Ukrainian Bar (НААУ) Obligations

Ukrainian-licensed lawyers are subject to the Code of Professional Ethics of the Ukrainian Bar, adopted by the Ukrainian National Bar Association (НААУ). This code governs independence, confidentiality, conflicts of interest, competence standards, and client communication. Breaches can result in disciplinary proceedings including suspension or revocation of the right to practise.

Key obligations relevant to our practice:

  • We must not represent a client in a matter where we lack the competence to do so
  • We must not take instructions that require us to assist in fraud or misrepresentation
  • We must maintain client confidentiality except in narrowly defined exceptions
  • We must keep client funds separate from practice funds
  • We must not charge fees that are unconscionable relative to the work performed

Anti-Fraud Commitments

We will not draft, prepare or submit documents we know or suspect to be false. If a client presents a document that we believe to be fabricated, we will not use it in an application and we will advise the client of the legal consequences of submitting false documents to Ukrainian government authorities.

We will not take instructions from a client who has indicated an intention to deceive Ukrainian immigration authorities — including by concealing material immigration history, misrepresenting qualifications, or using a false employer relationship.

Fee and Billing Standards

Published feesAll service fees are published before engagement. No fee is charged that was not disclosed in the scope of work agreement.
No referral feesWe do not pay or receive commissions for client referrals. All clients are direct.
No success feesWe do not charge a supplementary fee on permit approval. The agreed fee is the total fee.
Refund policyServices are refundable per the terms on our refund policy page. Assessment fees are non-refundable once the assessment is delivered.

Data and Document Standards

Client documents are retained only for the duration of the engagement plus the statutory retention period under Ukrainian legal practice regulations. Documents are not shared with any third party beyond what is required for the specific service engaged. Originals are returned or destroyed on engagement conclusion.

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