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Client obligations

Client Responsibilities

Legal migration requires accurate information. What you tell us forms the basis of every piece of advice we give. Here is what a successful engagement requires from you.

Accurate and Complete Information

The single most important client responsibility is providing accurate information about your situation. This includes information you might be tempted to omit because you think it will hurt your application:

  • Previous visa refusals from Ukraine or any other country
  • Previous deportations or removal orders
  • Previous overstays in any country
  • Any prior use of fraudulent documents
  • Actual educational qualifications (not what you wish you had)
  • The actual nature of your relationship with the proposed employer

If you omit material information and we give you advice based on an incomplete picture, that advice may be wrong in ways that cause serious consequences for you. A work permit application that reaches a government authority with a misrepresentation is not just a rejected application — it may be flagged as fraud, creating an entry ban and permanent record.

We are not able to retroactively correct advice given on false premises. If we discover after an assessment that the information provided was materially incorrect, the engagement will be paused and the assessment re-issued with corrected facts.

Document Timelines

Several documents required for a Ukrainian work permit application have processing times of 10–20 working days on the Bangladeshi side — particularly apostilled degrees and police clearance certificates. These timelines cannot be compressed by Kyiv Pathway; they are determined by Bangladesh government processes.

Clients should begin document gathering — particularly university degree apostille and Bangladesh Police clearance — as soon as an engagement is agreed, not after we have completed other preparation steps. Delays in client-side documents are the primary cause of application timeline extensions.

Responsiveness

Government processing windows are fixed. If we ask for a document or clarification during the submission process and the response takes two weeks, it may cause us to miss an administrative window or require a restart of the process. We commit to responding to client queries within one working day during active engagements; we ask clients to respond to requests from us within 48 hours.

Your Employer Relationship

If you are pursuing a work permit, you must have a genuine employer relationship. We cannot prepare an employment contract between you and a company you have not spoken to, that has not offered you a position, or that does not intend to employ you. The employer must be prepared to:

  • Engage directly with Kyiv Pathway to review and sign the employment contract
  • Advertise the position on the State Employment Service portal as required
  • Attend the submission at the regional State Employment Service office or authorise a representative to do so
  • Accept the permit on its issuance

If your employer is unwilling to do any of these things, we cannot process a work permit application. An employer unwilling to follow the statutory process is a red flag that should cause you to reconsider the employment arrangement itself.

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